Can I return or exchange an item that was a gift?

You do have the option to return or exchange a gift item. However, it’s important to note that the refund process for gift returns differs slightly from standard returns. Instead of providing a refund to the payment method used for the gift purchase, we typically issue a promotional credit. This credit can be used on our website for future purchases, giving you the flexibility to choose items you prefer. You can use the promotional credit to select a different item from our extensive range of products.