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What is your product warranty and guarantee policy?

At the Israeli Center of Judaica, we stand behind the quality and craftsmanship of our products. We want our customers to have confidence in their purchases, knowing that they are receiving high-quality items that are built to last. To ensure your satisfaction, we offer the following warranty and guarantee policy:
Silver and Gold Jewelry: Our silver and gold jewelry products come with a lifetime warranty. This means that we guarantee the quality and durability of these items for the duration of your lifetime. Our commitment to quality craftsmanship ensures that these products are built to withstand everyday wear and tear.
Art Products: Our art products, which encompass a wide range of artistic creations, are backed by a 10-year warranty. We take pride in the work of the talented artists we collaborate with, and this warranty reflects our confidence in the longevity and value of their creations.
Aluminum Products: Aluminum items are covered by a 3-year warranty. While aluminum is a durable material, this warranty provides assurance against any unexpected defects or issues that may arise during this period. It’s important to note that our warranty is applicable under the condition of natural wear and proper, reasonable use of the product. This means that the warranty covers manufacturing defects and issues that may arise through normal, everyday usage. It does not cover damage resulting from misuse, improper handling, or accidents.
** The warranty for all products is valid only for things that happened as a result of normal use of the product and not for things that are not natural for example like putting a Kiddush cup in a dishwasher!**

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