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What items are not eligible for returns or exchanges?

Certain items are not eligible for returns or exchanges due to their unique nature. These items include Personalized Items, such as engraved and soldering Kiddush cups, personalized Tallit clips, or Tefillin cases. These items are customized specifically for you and cannot be resold. Additionally, Original art pieces like Jewish paintings, custom-sized paintings, and sculptures are often one-of-a-kind creations and will not be eligible for returns or exchanges. These artworks are unique and cannot be replaced.

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