Free worldwide shipping over 1,000$ 14 DAYS RETURNS EXCLUSIVE PRODUCTS & PREMIUM PACKAGING

Frequently Asked Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Wholesale and Bulk Orders / Co-operations Questions

Wholesale and bulk order discounts at the Israeli Center of Judaica vary based on several factors, including specific products, order quantity, and customization options. While it is common for wholesale orders to receive discounts of up to 50%, the exact discount may vary to accommodate the unique needs of our partners. We believe in providing flexible pricing structures to ensure that our partners receive the best value for their orders.

Absolutely! We welcome customization and personalization requests for wholesale orders. We understand that businesses, organizations, and event planners often have unique branding or customization needs, and we are here to accommodate those requirements.

Our collaborations include synagogues, museums, Judaica shops, summer camps, educational institutions, corporate events, wedding and event planners, and more. We offer a curated selection of high-quality Judaica items, including ritual objects, Jewish art, educational materials, and decorative pieces that align with the unique needs and preferences of our partners.

If you’re interested in learning more about our wholesale pricing and exploring bulk order options, we’ve made it easy for you to get the information you need. To inquire about wholesale pricing and place bulk orders, please visit our dedicated wholesale inquiry form. You can access this form by following the link provided on our website. Once you’ve accessed the form, you can fill it out with your specific requirements and details. This will allow us to better understand your needs and provide you with tailored information and pricing options that suit your business or organization. You can find the link here.

Indeed, we do offer wholesale pricing for bulk orders. We understand that there are occasions when you may require a larger quantity of our products, whether it’s for a special event, corporate gifts, or other purposes. To accommodate such needs and provide you with the best value, we offer wholesale pricing options.
Please contact us through the Customer Service department for more details and help…
Our Phone +18776062232
Our Email:

Jewish Wedding Registry: Questions

There are several reasons to consider using our Jewish Wedding Registry: Firstly, our registry provides access to discounted special Judaica wedding gifts, allowing you to acquire high-quality items while enjoying substantial savings. Secondly, you’ll benefit from the assistance of a dedicated representative who will guide you through the process. Additionally, we create a dedicated web page that showcases your selected gifts, along with a personalized link for your guests’ convenience. Lastly, you’ll receive regular updates on the selections made by your guests, keeping you informed about the progress of your registry. Our Jewish Wedding Registry is a convenient way to create a personalized registry that aligns with your style and preferences.

To create a Jewish Wedding Registry with the Israeli Center of Judaica, you can simply click this link. This link will take you to a registration page where you can learn more about the registry service, its benefits, and how the process works. It’s a convenient and straightforward way to get started with your registry.
If you need further help, you can contact our customer support team via e-mail –, or our phone (toll-free) 1-877-606-2232,

The Jewish Wedding Registry service at The Israeli Center of Judaica provides a convenient and hassle-free way to plan your wedding. With this service, you can curate a perfect wish list of designer Judaica wedding gifts from our extensive boutique collection. What sets this service apart is that all the items you select for your registry are offered at a substantial discount, ensuring that you have access to high-quality Judaica wedding gifts while also saving on costs.
We offer four different plans, providing flexibility to customize your registry experience to your liking. Your invited guests can shop for your chosen wedding gifts with complete privacy, ensuring a seamless and enjoyable gift-giving experience for both you and your guests. Our Jewish Wedding Registry service is designed to simplify wedding planning by offering discounted Judaica wedding gifts, ensuring security, flexibility, user-friendliness, and privacy.

To get started, you sign up for our wedding gift service through the provided link. During this process, you have the opportunity to choose your preferred style and create a dream product basket from our extensive range of designer Judaica wedding gifts. Once you’ve made your selections, a dedicated representative will be assigned to assist you every step of the way. This representative provides expert guidance and support as you curate a collection of gifts that align with your personal preferences and needs.
The Israeli Center of Judaica will create a dedicated web page on our site exclusively for your wedding registry. This page allows you to include a personal message for your guests. You’ll receive a personalized link that you can easily share with your guests. Throughout the entire process, your personal representative keeps you informed about the progress of your registry. They provide regular updates on which gifts have been chosen by your guests, ensuring you have full visibility into the status of your registry.

Account and Privacy Questions

Yes, we respect your privacy and your choices regarding your account. Please reach us if you want to delete your account.

We typically update our Privacy Policy and Terms of Use on an annual basis. These updates are made to ensure that our policies remain current and compliant with the latest regulations and industry standards. We take your privacy and data security seriously, and these periodic updates help us maintain transparency and clarity in our practices.

In order to create an account on the site, it is necessary to go to the home page at the top of the page and click on the icon of the man who wrote “ACCOUNT and fill in the details and register
If you browse the site with your phone, go to the main menu on the left and click on the button “SIGN IN / REGISTER” and fill in the details and register
In addition, you can enter this link in order to register on the site
(**It is important to note that you can also buy on the website without registering on the website!**)

Absolutely not! We prioritize your privacy and security. We do not share your personal information with third parties. Your data is treated with the utmost confidentiality and is used solely for the purpose of processing your orders, providing customer support, and ensuring a seamless shopping experience on our website. Nevertheless, We may share information with governmental agencies or other companies assisting us in fraud, so only when it’s obliged by law.

No, but it is highly recommended in order to gain points you could use in the future as credit in the website.

Yes, your payment information is treated with the utmost security on our website. We prioritize the protection of your sensitive data and employ robust security measures to ensure that your payment details are encrypted and safeguarded. Your privacy and security are paramount, and we take every measure to provide you with a safe and secure online shopping experience.

Affiliate Program Questions

Get ready to earn some extra cash with our affiliate program at the Israeli Center of Judaica. Your affiliate link stays valid for a generous 60 days, giving you ample time to earn a commission of 15% for every purchase made through your link after. you will get your commission after 30 days from the time of the purchase.
Just keep in mind that the commission is only applicable if the order is not canceled Don’t miss out on this opportunity to boost your earnings!

Becoming an affiliate of the Israeli Center of Judaica is a straightforward process. To get started, all you need to do is click on the provided link here and fill out the form. This form will help us gather the necessary information to set up your affiliate account. Once you’ve submitted the form, our team will review your application, and if approved, you’ll receive further instructions on how to access your affiliate resources and start promoting our products. We look forward to having you join our affiliate program and building a successful partnership together!

By joining our affiliate program, you’ll enjoy the advantage of earning high commissions, potentially up to 15%, for each sale you generate. You’ll have the opportunity to promote a wide range of top-quality Judaica and art products, appealing to a diverse audience. Collaborate with professionals to establish a lifelong partnership, benefiting from their expertise and guidance. We provide you with free marketing materials like banners and images, giving you the resources needed to effectively promote our offerings and maximize your earnings. Joining our affiliate program means aligning yourself with a respected brand, making a meaningful impact, and gaining financial rewards for your efforts. For more information click this link.

The Israeli Center of Judaica’s affiliate program allows individuals or businesses to partner with us and earn commissions by promoting our products. By participating in this program, you can earn generous commissions of up to 15% for each sale that is generated through your referral link. As we continue to grow as the world’s fastest-growing online Judaica and Israeli art store, we are excited to collaborate with new affiliates who share our passion for our offerings. It’s an opportunity for both parties to benefit, where you can monetize your influence and connections while helping us reach a wider audience.

Art Your Name Questions

In the “Art Your Name” section, you can personalize various types of jewelry including bracelets, necklaces, rings, and more. This gives you a wide range of options to choose from, allowing you to find the perfect piece that resonates with your personal style and preferences.

Certainly, you have the option to get a preview of how your customized product will look before finalizing your order. In the product images, you can often find examples with different names to give you an idea of the style and design. Additionally, we typically send a picture of the final product to you before it’s shipped, ensuring that it meets your expectations. This way, you can be confident that the personalized item aligns perfectly with your vision.

Due to the personalized nature of products from the “Art Your Name” section, they are non-refundable and non-exchangeable. This is because these items are specially crafted to your specific preferences, making them unique to you.

For “Art Your Name” products, you have a range of customization options available. These include the ability to inscribe your name or initials, either in Hebrew or English. Additionally, you can choose from a variety of fonts and styles, In addition, you have a choice of cold enamel color and finishing. allowing you to create a piece of jewelry that perfectly aligns with your personal taste and preferences. This way, you can wear a truly unique and meaningful accessory that carries your name or initials in a style that resonates with you.

You have the option to customize “Art Your Name” jewelry in both Hebrew and English. This allows you to choose the language that holds the most significance or meaning for you, ensuring that your personalized jewelry is a true reflection of your identity and style, or alternatively, the person who receives this unique gift.
** Languages other than English and Hebrew – can be ordered in all languages upon special request through our email:

“”Art Your Name” are a unique and Special Personalized Jewelry collection on our website that allows you to customize and personalize your jewelry. Here’s how it works:

1. First, you begin by browsing through our wide range of Jewelry collection in Art Your Name category. You can choose the type of jewelry you want, whether it’s a personalized necklace, personalized bracelet, personalized ring, or any other style that catches your eye.

2. Next, you have the flexibility to pick your preferred material. We offer various options, including 925 sterling silver, 14 gold and 18 gold in any color of gold and other high-quality materials, allowing you to choose the one that best suits your style and preferences.

3. Once you’ve selected the type of jewelry and material, it’s time to personalize it. You can add your own name or any text of your choice, whether in Hebrew or English, depending on your preference. This customization adds a unique and personal touch to your jewelry, making it truly one-of-a-kind.

4. After completing these steps, you’re ready to place your order. Our skilled artisans will then craft your customized jewelry with precision and care in handmade work, ensuring it meets the highest quality standards. It’s a fantastic way to create a piece of jewelry that reflects your individual style and personality.

“Art Your Name” is a specialized custom jewelry which we produce ourselves with Handmade work in our factory here in Israel in the center of Jerusalem We offer a wide variety of designs, special designs that you won’t see anywhere else, including 3D jewelry and jewelry combined with cold enamel colors and more…
Our Art Your Name section dedicated to personalized and customizable jewelry. Here, you have the opportunity to create unique, one-of-a-kind pieces featuring your own name in various styles and materials. Whether in Hebrew or English, “Art Your Name” offers a wide range of options to make your jewelry truly special and tailored to your preferences. “Art Your Name” helps you transform a normal gift into a special one to remember for years to come.

Care and Maintenance Questions

The frequency of maintenance for products from our store may vary depending on the type of item and how often it is used. Here are some general guidelines for maintenance:
Silver Products (e.g., candlesticks, kiddush cups): It’s a good practice to perform maintenance on silver products once in a while to keep them looking their best. After each use, you can gently wipe them with a soft, dry cloth to remove any dust or fingerprints. For a deeper clean and to address tarnish, you may need to use a silver polish like “Silvo Metal Polish” periodically, as previously mentioned.
Paintings: Paintings generally require less maintenance. You can keep them looking their best by occasionally dusting them with a dry, soft cloth or a specialized art brush designed for this purpose. Avoid using water or cleaning solutions, as they can damage the artwork.
Jewelry Items: Jewelry maintenance depends on how often you wear the pieces. For jewelry, it’s a good idea to clean and inspect them regularly, especially if they are worn frequently. You can use a soft, dry cloth to wipe away any dirt or oils. Be sure to store your jewelry in a jewelry box or a soft pouch to prevent tangling and minimize exposure to air and moisture when not in use.

First, assess the extent of the damage and reach out to our customer support team through email address, phone (TOLL FREE)
1-877-606-2232, or chat, providing details and relevant photographs. Our team will guide you on how to proceed, including instructions for sending the item to our store for repair, if possible. Repair costs may apply, and we’ll inform you of these costs before proceeding. In cases where repair is not feasible, we may offer you an alternative product from our store, and we’ll strive to provide a fair price. Depending on your location and preferences, you can either ship the damaged item to our store or visit us in person for assistance. We always aim to handle repairs with care and maintain our high-quality standards.
For any question about a specific product maintenance and care, feel free to contact our customer service

Certainly, there are several cleaning products that can be used for maintaining your sterling silver jewelry and your 925 sterling silver Judaica items. One widely recommended product for cleaning and polishing, sterling silver Judaica, and silver jewelry is ”Silvo Metal Polish” Silvo is a well-known silver polish that can effectively remove tarnish and restore the shine to silver items.

To clean and maintain jewelry items from our store, follow these guidelines. For silver jewelry, it’s essential to keep it away from damp areas and avoid wearing it in the shower or swimming pool to prevent tarnishing. You can clean silver jewelry with a silver polishing cloth or a mild jewelry cleaner if needed. For gold jewelry, which is generally low-maintenance, clean it To clean, use a gentle cloth and mild soapy water if needed. Avoid using harsh chemicals methods that can damage the metal. Aluminum jewelry should also be kept away from damp environments to prevent oxidation. You can clean aluminum jewelry with a soft, damp cloth. It’s crucial to Keep your jewelry in optimal condition and safeguard against damage by storing it in a dry, cool location. to maintain its condition and prevent damage. Protect your jewelry from scratches and tangles by using jewelry boxes or pouches.

To clean and maintain jewelry items from oxidized/blackened you need to
Keep your sterling silver Judaica products and jewelry looking their best with proper care. After use, clean them with silver cleaning materials such as ”Silvo Metal Polish” and make sure to dry them promptly. Store them in a cool, dry place to prevent tarnishing. Remember to keep silver jewelry away from damp areas and avoid wearing it in the shower or swimming pool to maintain its shine.

Regularly clean your items with a dry, soft cloth to remove dust and maintain their appearance.
For sterling silver Judaica products, we recommend cleaning them with silver cleaning materials like ”Silvo Metal Polish” after use, ensuring they are dried promptly and stored in a cool, dry place to prevent tarnishing.
About Aluminum Judaica products It is recommended to clean them only with warm water and soap with a damp cloth, after which the product must be dried until it is completely dry.
It’s important to note that unless specified otherwise, our products are not suitable for use in a dishwasher. Handwashing is typically the best approach to avoid potential damage. Additionally, some items may have unique care requirements, so we always advise referring to any care instructions provided with the product or on our website. By following these guidelines, you can help ensure that your purchases from our store maintain their quality and appearance for many years to come.

Contact Information Questions

Yes, we do have a live chat feature on our website that provides comprehensive and thorough assistance. With our chat, you can ask any questions you have, whether they’re related to product inquiries, sales of the month, or references to buying guides and blog articles that pertain to your questions. Our chat is designed to offer real-time support and information to enhance your shopping experience and provide valuable guidance.

Yes, we maintain a presence on social media platforms. You can find us on Facebook and Instagram, where we share updates about our products, promotions, and engaging content related to our offerings.

We encourage you to follow us on these platforms to stay informed about our latest products and special offers.

Typically, you can expect a response from our customer support team within 24 hours However, there will be no customer service on Saturdays and Jewish holidays. In addition, please keep in mind that response times may vary depending on the volume of inquiries received.

If you wish to share your thoughts, you can reach out directly to our customer support team. They are available to listen to your feedback, address any concerns, and gather your input. For real-time communication, our website features a live chat option, allowing you to engage in a direct conversation with a member of our team to provide your feedback. Additionally, after making a purchase, you will receive a link that allows you to review both the product you’ve bought and your overall shopping experience on our website. This is an excellent opportunity to share your thoughts on specific items and the service you’ve received. Your feedback is highly valuable to us as it helps us enhance our products and services to better serve our customers.
In addition, you can also leave a review on our Google Business account at this link

We are pleased to offer customer support in both English and Hebrew. Our skilled customer support team is proficient in both languages, ensuring that we can assist you effectively and provide a seamless communication experience.

If you require assistance with placing an order, our dedicated customer support team is here to help. You have several convenient options to reach out for assistance: You can visit our website’s “Contact Us” section, where you’ll find contact information and possibly a contact form for inquiries. Alternatively, you can send an email to our customer support team ( using the provided email address. For real-time assistance, we recommend to call us Toll Free using our website’s chat feature. This allows you to engage in a live chat conversation with a member of our team who can guide you through the ordering process, answer questions, and provide any necessary support.

Craftsmanship and Design Questions

yes, we can customize almost every product into a special, personalized product (for example, all of our silver Kiddush cups can be personalized both by engraving and by a soldering name

In addition, you can visit our Personalized Jewish Gifts category to find a whole range of personalized products, from Personalized Home Signs and unique personalized name necklaces to Personalized Tallit Clips, Custom Shabbat candlesticks, and of course, a wide variety of Personalized Kiddush Cups from a variety of designs.
All of our anodized aluminum and brass Kiddush cups are also customizable.

Yes, of course, all our silver Judaica products are stamped 925 sterling silver, usually the stamp is on the back of the product

Yes, our collection is thoughtfully curated to cater to a wide array of occasions and celebrations. From birthdays and housewarmings to weddings and Jewish holidays, we offer a range of products that carry deep symbolism and cultural significance. Whether you’re seeking a meaningful gift or a cherished piece to commemorate a special event, our selection is designed to resonate with various milestones. If you’re in need of assistance in choosing the perfect item, our dedicated team is ready to help guide you toward the ideal selection that aligns with the occasion and your preferences.

The cost of engraving on Judaica products on our website is free with no additional cost up to the first two words and then the cost per letter is $1 the price this is the price it costs us at our engraver
*We do not make any additional profit on engravings, this is simply an additional service that we provide to our customers in order to give you the best service

Absolutely, our collection proudly features limited edition and one-of-a-kind pieces that epitomize artistry and exclusivity. These extraordinary creations are crafted by our expert artists and encompass a wide spectrum of offerings. From opulent candelabras that stand as exquisite masterpieces to original oil paintings on canvas created by the hands of the artist, our limited edition and unique pieces encapsulate the essence of rarity, beauty, and cultural significance. These exceptional items add depth and exclusivity to your collection and underscore our commitment to offering items of true distinction.

Our design philosophy draws inspiration from a harmonious blend of elements – the allure of beauty, the essence of functionality, and the aspiration for luxury that remains inherently useful. Our approach is rooted in the belief that artistry should seamlessly intertwine with practicality, resulting in items that not only captivate the eye but also serve a purpose in daily life. By curating luxurious items that retain their utility, we create a synergy between aesthetics and functionality. Additionally, our focus on products that remain captivating and meaningful throughout the year speaks to our dedication to offering enduring pieces that enrich both special occasions and everyday moments with their lasting beauty and significance.

Our handcrafted items are meticulously created using a variety of premium materials to ensure the utmost quality and authenticity. For our jewelry and Judaica pieces, we commonly work with 925 sterling silver, which reflects both elegance and durability. Our jewelry offerings also extend to gold and diamonds, adding a touch of luxury and sophistication. In our Judaica collection, we incorporate materials like gemstones, aluminum, clay, and ceramics to craft items that carry cultural significance and aesthetic beauty.

We ensure authenticity and quality by collaborating directly with skilled Jewish and Israeli artists, rigorously curating products, upholding high artistic standards, using premium materials, prioritizing expert craftsmanship, offering transparent artist profiles, valuing customer feedback, and providing educational content to enhance your understanding and appreciation of each item’s cultural significance and authenticity.

Our product collection offers a diverse range of styles, embracing both the timeless beauty of traditional pieces and the innovative aesthetics of contemporary design. We also take pride in presenting unique, state-of-the-art creations that seamlessly blend traditional and modern elements, resulting in truly exceptional items that resonate with both heritage and innovation. This comprehensive range ensures that you can find the perfect item that aligns with your personal style and preferences

What distinguishes our craftsmanship at the Israeli Center of Judaica is our direct collaboration with talented artists, guaranteeing that only the finest products bear their name. By maintaining close partnerships with these artists, we uphold a level of excellence that sets us apart. Our commitment to high-quality standards is unwavering, ensuring that every item in our collection meets stringent criteria for authenticity, artistry, and durability.

In addition, what sets us apart is our unique thinking that turns almost every product into a special, customized product (for example, all of our silver Kiddush cups can be customized both by engraving and by a soldering name)

Additionally, you can visit our Personalized Jewish Gifts category to find a whole range of personalized products, from Personalized Home Signs and unique personalized name necklaces to Personalized Tallit Clips, Custom Shabbat candlesticks, and of course, a wide variety of Personalized Kiddush Cups from a variety of designs.

Customer Support Questions

Certainly, we encourage you to inquire about the availability and specifications of any product before making a purchase. Our dedicated customer support team is here to assist you with any questions you may have. Whether you’re seeking more information about a specific item’s features, dimensions, materials, or availability, we’re here to provide you with the details you need to make an informed decision.

Absolutely, we’re here to help you select the perfect product for any occasion. Our team is well-versed in our collection and can provide personalized guidance to ensure that your choice aligns with the specific event or celebration you have in mind. Whether you’re looking for a gift for a birthday, housewarming, wedding, or Jewish holiday, we can assist you in finding an item that carries the appropriate symbolism and significance. Feel free to reach out to us, and our expert team will be delighted to offer recommendations and insights to help you make a thoughtful and meaningful choice.

When reaching out to customer support for assistance, it’s important to include all relevant information that can help them understand the issue at hand. This could include the specific occasion for which you need help, whether it’s a birthday, anniversary, or other special event. It’s also important to mention who the intended recipient of the gift is, as this can help narrow down potential options or solutions. Additionally, sharing your preferred style and whether you prioritize functionality over beauty can help customer support suggest the best options for your needs. By including as much detail as possible in your initial contact with customer support, you can ensure a more efficient and helpful experience.

You can easily get in touch with our dedicated customer support team through several convenient methods:

1. Email: You can reach out to us via email at Feel free to send us your questions, concerns, or requests, and our team will respond promptly.

2. Live Chat: Our website features a live chat option that allows you to connect with our customer support team in real-time. This is a quick and efficient way to get assistance or answers to your queries.

3. Contact Us Section: We have a dedicated “Contact Us” section on our website, where you can submit your inquiries or messages directly. Simply fill out the provided form, and our team will respond as soon as possible.

4. Toll-Free Phone: You can also reach us via our toll-free phone number 1-877-606-2232, where our friendly customer support representatives will be happy to assist you over the phone.
Our customer support team is here to provide you with the best possible assistance, whether you have questions about our products, need help with an order, or require any other support. Please feel free to choose the method that suits you best, and we’ll be ready to assist you promptly.

Discounts and Promotion Questions

Certain products at the Israeli Center of Judaica may be excluded from additional discounts when coupons or promotional codes are applied. While we offer various discounts and promotions to our valued customers, it’s essential to note that some products may have limitations on the stacking of discounts. Specifically, coupons or codes for more than a 10% discount may not be eligible for double discounts.

There is a dedicated spot in the checkout process under terms and conditions on the website and after choosing the payment method on the website, as seen here:

You can anticipate website sales and significant discounts, especially as the holidays approach. We typically offer these promotions in alignment with various holidays throughout the year. These occasions provide excellent opportunities for you to take advantage of reduced prices on a wide range of our products. Whether it’s major holidays like Hanukkah, Passover, Rosh Hashanah, or other special celebrations, we aim to make your shopping experience even more rewarding by offering attractive discounts during these times.

To stay informed about the latest discounts and promotions, you have a couple of options. Firstly, you can check our website’s home page, where we prominently post announcements about ongoing offers in at the top of the site’s home page. Additionally, if you subscribe to our newsletter, you’ll receive exclusive updates on discounts and promotions directly to your inbox before they’re shared with anyone else. This ensures that you’re among the first to know and can take advantage of these special deals.

Absolutely, we offer various opportunities for discounts on our products. For new subscribers to our newsletter, we provide a special 5% off coupon for their first purchase as a token of appreciation. Additionally, we host occasional sales events and promotions, including holiday sales, where you can enjoy reduced prices on a selection of our items. These offerings are designed to provide our valued customers with the chance to acquire high-quality products at even more appealing prices. We encourage you to take advantage of these opportunities to enhance your shopping experience with us

General Questions

Yes, we do offer international shipping for our products. However, there may be exceptions for certain regions affected by conflicts or other exceptional circumstances. If you have any doubts or questions about shipping to a specific location, please don’t hesitate to get in touch with our customer support team. They will be able to provide you with the most accurate and up-to-date information regarding international shipping to your desired destination.

While the majority of our operations are conducted through digital platforms, we do have a physical store located in 18 Shlomzion Hamalka St. Jerusalem, Israel. If you happen to be in the area or plan to visit Jerusalem, you are welcome to visit our store. It’s an opportunity to experience our products in person and receive personalized assistance from our team.

Our prices are listed in US dollars $ (USD). This currency allows for a standardized and accessible pricing structure for our global customers

Choosing the Israeli Center of Judaica means immersing yourself in a world of authentic Jewish culture and artistry. Our curated collection, featuring a blend of traditional and modern Judaica, Jewish art, and Jewish Jewelry, offers the perfect balance of heritage and innovation. With a commitment to quality, a diverse range of talented Jewish and Israeli artists, and the opportunity to connect with meaningful pieces, shopping with us is a journey of discovering, appreciating, and celebrating Jewish heritage available in an array of colors.

Absolutely, we offer a wide variety of items tailored to various Jewish holidays and celebrations. Our collection includes special pieces crafted to enhance the significance of occasions such as Hanukkah, Passover, Rosh Hashanah, and more. Additionally, we feature items that are perfect for cherished life events like Jewish weddings, bar/bat mitzvahs, and other meaningful milestones. These thoughtfully designed items will guarantee memorable moments that resonate with your Jewish heritage.


You can sign up for our newsletter to receive updates on new arrivals, promotions, and special offers. Simply enter your email address in the subscription box on our website.

In addition, you can see all our new products on our home page in the middle part of the site in the area called: “New Arrivals”

new arrivels faq

The Israeli Center of Judaica is a boutique marketplace that offers a captivating array of art, Judaica, and jewelry inspired by Jewish culture and traditions. Our collection encompasses a harmonious fusion of both traditional and modern styles, providing a diverse selection that caters to varying tastes and preferences, crafted by well-renowned and talented Jewish artists.

At the Israeli Center of Judaica, we take pride in offering a diverse and captivating range of products that resonate within the rich tapestry of Jewish culture, heritage, and artistry. Our collection spans various categories of art, including Jewish Judaica such as Kiddush Cups, Shabbat Candlesticks, and Etrog Boxes, Jewish Jewelry such as Hamsa Jewelry, Chai Jewelry, and Star Of David Jewelry, and Jewish art such as Jewish Wall Hangings, Jewish Paintings, Napkin Holders and much, much more!

At the Israeli Center of Judaica, we are proud to feature a diverse and talented group of artists who infuse their creativity and expertise into our collection. Our roster of artists encompasses a wide spectrum of backgrounds, experiences, and styles, all rooted in Jewish and Israeli heritage. Whether they are well-renowned and established artists or emerging talents, each artist brings a unique perspective to our offerings.

Judaica refers to a collection of religious and ceremonial objects, artworks, and cultural items that hold significance within Jewish culture, traditions, and religious practices. Amongst Judaica item you can find: Hanukkah Menorahs,Mezuzah Cases, Kiddush Cups, Shabbat Candlesticks, Seder Plates and much more!

Gift Cards and Gift Wrapping Questions

Yes, you can buy various gift cards for your own delight or as a wonderful gift for someone you love in this link.

Yes, we do offer gift-wrapping services to enhance the presentation of your purchases. You have two convenient options to request gift wrapping: If you prefer to arrange gift wrapping in advance, you can proactively contact our customer support team. They will be happy to assist you with the necessary arrangements. Alternatively, during the checkout process, you can include special instructions or order notes. In this section, please specify that you would like your order to be gift-wrapped. Our team will ensure that your items are beautifully wrapped, adding a special touch to your order.

Make your gift more personal with a custom message! During checkout, simply fill in your details and scroll down to the “BILLING DETAILS” section. Look for the “ORDER NOTES” (OPTIONAL)” area where you can write the heartfelt message you want. We’ll print it out and include it in your package. In addition, you can send us the gift message you want on the Contact Us page with your order number and the gift message you want.

Gift Ideas Questions

For a birthday celebration, consider Jewish-themed jewelry like a Star of David pendant or a Hamsa necklace for a meaningful touch. Personalized items such as Personalized Kiddush Cups, personalized name necklaces, or customized Washing Cup can add a personal touch to the gift. Alternatively, a gift card to the Israeli Center of Judaica store can make for a wonderful birthday gift. We also recommend checking out our blog, which provides more in-depth analysis with guides on every Jewish and Israeli topic!

At the Israeli Center of Judaica, we offer a variety of ways to make your gift more personal. Consider opting for engraving and soldering on selected Judaica products and a wide variety of personalized Jewish gifts where you can inscribe names, dates, or special messages. Personalized notes or cards expressing your sentiments can also enhance the personal connection. Additionally, choosing items that align with the recipient’s interests or hobbies showcases your thoughtfulness. By tailoring the gift to their preferences and adding unique touches, you create a meaningful and memorable present.
If you need help choosing the perfect gift, you can always contact us and get help from one of our workshop designers or friendly agents!

For a Bar/Bat Mitzvah celebration, consider meaningful gifts like jewelry, such as a Star of David pendant or a Chai necklace. Tallit clips, or prayer shawls, can also be a symbol of their transition into adulthood within the Jewish community. Personalized Jewish Gifts such as: engraved kiddush cups offer a unique touch. A Judaica set with a Challah board and candlesticks is a thoughtful option. We also recommend checking our guide on Bar Mitzvah Gift, which provides a more in-depth analysis.

For a wedding celebration, you may consider unique gifts such as a beautifully designed Mezuzah case, a Challah board and knife set, or a decorative menorah. A matching Kiddush cup set or elegant Shabbat candlesticks can enhance their Jewish traditions. Jewish-themed artwork, Hanukkah menorahs, or a Jewish special painting can also be delightful choices. We also recommend checking our guide on Judaica Gifts for Weddings, which provides a more in-depth analysis.

When selecting a gift for your Jewish friend, it’s wonderful to choose something that aligns with their heritage and traditions. Shabbat candlesticks are a thoughtful choice, symbolizing the start of the Sabbath and adding a sense of spirituality to their home. A Kiddush cup holds significance during Shabbat and holiday meals, representing celebration and connection to Jewish customs. A Tzedakah box, emphasizing the value of charity, offers an opportunity to contribute to meaningful causes. Alternatively, a Mezuzah case, whether for their home or office, serves as a visible reminder of their Jewish identity and faith. Each of these options carries cultural depth and can be a touching gesture that shows your friend you appreciate their heritage and beliefs. You can also use our Buying Guides, which provide elaborate articles about our various products.

Of course! Please visit this link to learn more about our various options for collaborations and business corporate gifts.
If you need help and guidance in purchasing products for your employees, you are welcome to contact us through our email:

Loyalty Programs/Membership Questions

At our checkout page, you’ll find a clear and convenient way to use your reward points for payment. On the top right corner of the page, you’ll see your total point balance displayed, along with the corresponding amount of points required for payment. Simply click the black “APPLY POINTS” button to have your order paid in full, except for the shipping cost.
*Please note that your points cannot be used to cover the shipping cost of your order.*
If you don’t have enough points, you’ll have the option to pay partially with points and use a payment method, such as a credit card or PayPal, for the remaining amount. You can also easily adjust the number of points you want to use by changing the value.
Remember, you can choose not to use any points at all and save them for your next purchase by not clicking the “APPLY POINTS” button.

The membership benefits at the Israeli Center of Judaica typically have a duration of up to 1 year. In addition, the minimum amount per cart to redeem the points on the site is $100
This means that the points you accumulate as a member are valid for a year from the date they were earned. During this time, you can redeem these points to pay for your purchases from our website.

Becoming a member of the Israeli Center of Judaica’s Membership Program is a seamless process. When you create an account on our website, you are automatically enrolled in the program. This means that you start accumulating points from your very first purchase with us. Our Membership Program is designed to reward our valued customers for their loyalty. As you shop for beautiful Judaica and Israeli art products, you’ll accumulate points with each purchase. These points can be used to redeem discounts on future purchases, allowing you to enjoy even more value when you return to our website.

Earn $1 for every 1 point earned. It’s important to note that the minimum redemption amount is 100 points, equivalent to $100. Points accumulation is based on your rating, with the basic rating (bronze) earning 5% on every purchase. Silver rating gets 6% accumulation on every purchase and Gold Raring gets 8% accumulation on every purchase, along with other exclusive benefits.
Plus, everyone gets double accumulation on silver and aluminum products. For more information, contact us at

Becoming a member of The Israeli Center of Judaica offers a range of valuable benefits and accumulating of additional points according to your rating and many other benefits according to your rating.
For a comprehensive list and detailed terms, you can visit our dedicated link: Membership Club. This link provides you with all the information you need to understand the perks and conditions associated with our Membership Program. The Israeli Center of Judaica’s Membership Program is designed to enhance your shopping experience and reward your loyalty. When you join the program, you’ll earn points for various actions, including making purchases, inviting friends to register, and celebrating birthdays. These points can then be redeemed for monetary value, which you can use towards purchases on our website. This program provides a way for us to show our appreciation for your continued support while offering you more value and flexibility in your shopping. It’s our way of creating a mutually beneficial relationship with our valued customers.

Warranty and Guarantee Questions

You can expect a resolution for your warranty claim within up to 72 hours. Our team will promptly review the information and images you provide to assess the issue and determine the appropriate course of action to resolve it in accordance with our warranty policy. We aim to ensure a swift and satisfactory resolution to any valid warranty claims.

If you encounter any issues with a product covered by our warranty, please contact us via email our email adress
In your email, provide detailed specifications with your order number, describe the issue in detail, and include clear pictures of the problematic areas. This will help us assess the situation and expedite the warranty claim process for you. We are committed to ensuring that you receive a resolution in accordance with our warranty policy.

At the Israeli Center of Judaica, we stand behind the quality and craftsmanship of our products. We want our customers to have confidence in their purchases, knowing that they are receiving high-quality items that are built to last. To ensure your satisfaction, we offer the following warranty and guarantee policy:
Silver and Gold Jewelry: Our silver and gold jewelry products come with a lifetime warranty. This means that we guarantee the quality and durability of these items for the duration of your lifetime. Our commitment to quality craftsmanship ensures that these products are built to withstand everyday wear and tear.
Art Products: Our art products, which encompass a wide range of artistic creations, are backed by a 10-year warranty. We take pride in the work of the talented artists we collaborate with, and this warranty reflects our confidence in the longevity and value of their creations.
Aluminum Products: Aluminum items are covered by a 3-year warranty. While aluminum is a durable material, this warranty provides assurance against any unexpected defects or issues that may arise during this period. It’s important to note that our warranty is applicable under the condition of natural wear and proper, reasonable use of the product. This means that the warranty covers manufacturing defects and issues that may arise through normal, everyday usage. It does not cover damage resulting from misuse, improper handling, or accidents.
** The warranty for all products is valid only for things that happened as a result of normal use of the product and not for things that are not natural for example like putting a Kiddush cup in a dishwasher!**

Newsletter Questions

Certainly, you have the flexibility to unsubscribe from our newsletter at any time. We respect your preferences, and if you ever decide that you no longer wish to receive updates and offers from us, you can easily do so by using the unsubscribe option provided within the emails we send. We aim to make it a hassle-free process, ensuring that you have full control over your subscription status.

To ensure that our newsletter emails reach your inbox and avoid being marked as spam, you can add our e-mail address to your contact list or address book. This action signals to your email client that emails from us are from a trusted source. You can also mark us as “not spam”: If an email from us ever ends up in your spam folder, mark it as “Not Spam” or “Not Junk.” This tells your email client that our emails are not unwanted or spammy.

Indeed, there are additional benefits to joining our newsletter beyond the already mentioned advantages. In addition to exclusive deals, early access to new products, and staying well-informed about our latest developments, newsletter subscribers receive a special incentive: a 5% discount for their first purchase. It’s a way for us to express our appreciation for your interest in our offerings and your commitment to our brand, providing you with added value right from the start of your shopping journey with The Israeli Center of Judaica.

Signing up for our newsletter is easy. You can find a dedicated field for signing up for the newsletter in the footer of our website – (at the very bottom of the website along all the pages on our website). Simply enter your email address.

The Israeli Center of Judaica’s newsletter is a valuable resource designed to enhance your experience with us. When you subscribe to our newsletter, you gain access to a range of exclusive benefits. These benefits include receiving exclusive deals, promotions, and discounts that are not available to the general public. You’ll also stay updated on the latest additions to our product catalog, ensuring you’re among the first to explore and purchase new and exciting items. Additionally, our newsletter keeps you informed about newly published blog articles, allowing you to delve into in-depth content about Jewish culture, art, traditions, and more. It’s your direct link to special offers and limited-time promotions, ensuring you never miss an opportunity to save on your favorite products.

Subscribing to our newsletter is a wise choice for several reasons. Firstly, it grants you access to exclusive deals and promotions that are often not available to the general public, allowing you to enjoy savings and discounts that others may miss out on. Additionally, as a subscriber, you’ll receive early access to new products, blog articles, and special offers, ensuring you have a head start in discovering and purchasing items that pique your interest. Also, subscribing to our newsletter offers the convenience of having relevant information delivered directly to your inbox, saving you time and effort in staying up-to-date with our offerings. In summary, subscribing to our newsletter not only provides exclusive benefits but also enhances your overall shopping experience, making it more convenient and enjoyable, and ensures you’re among the first to seize exciting opportunities at The Israeli Center of Judaica.

If you subscribe to our newsletter, you can expect to receive emails from us approximately once a month and especially before holidays, to keep you updated on our latest products, promotions, and informative content.

Ordering and Payments Questions

Changed your mind? No problem! You can cancel your order. If you cancel before we ship it, we’ll refund you right away. But if we’ve already processed your order, just wait for it to arrive and send it back. Once we receive it, we’ll refund you. Just a reminder, you’re responsible for the shipping costs when returning non-defective items.

We offer the option to use multiple payments for a single order under specific conditions: Order Value: You can use multiple payments for orders above 1,000 USD. Payment Frequency: You can split your payment into up to 5 installments without incurring any additional commission fees. However, please note that the option to pay in multiple installments may not be available for personalized products. If you intend to use multiple payments for your order or have questions about this payment method, please don’t hesitate to reach out to our customer support team.

We accept all the credit cards that there are. We accept popular credit card providers, ensuring a seamless checkout process. In addition, we accept PayPal as a trusted and secure payment option, allowing you to use your PayPal account or link your credit card or bank account for payments. We also accept Apple Pay, which offers a quick and secure payment method that integrates seamlessly with your Apple account. Google Pay is another convenient and secure option that we accept on our website. Google Pay allows you to make payments using your Google account. However, please note that we do not accept Venmo as a payment method. In certain cases, we may accommodate bank transfers as an alternative payment option. If you’re interested in using bank transfer, please reach out to our customer support team for guidance and instructions on how to proceed.

You have the option to make changes to your order under specific conditions:
If your order is a personalized product, if the product is not made, it will still be possible to change it.
**If your product is a personalized product and it has already been made, it will not be possible to change your order**!
Order Status ”Processing”: If your order is in the ”Processing” status and has not yet advanced to the ‘order complete’ stage, you can request changes to your order. This includes modifying the items in your order, updating the shipping address, or making other adjustments as needed.
If your Order Status ”Order Complete”: Once your order reaches the ‘order complete’ status, indicating that it has been shipped, making changes becomes more challenging we probably won’t be able to change anything in your order, but it’s worth your while to try and contact us via phone or email as soon as possible!

Our Artists Questions

The artists featured on our platform specialize in a diverse array of art forms. You can explore an extensive collection of products including works of art, paintings, jewelry, and Judaica pieces like Kiddush Cups and Candlesticks. Additionally, our artists create unique mobiles and various other exceptional pieces that cater to a wide range of artistic preferences and tastes.

We take great care in selecting the artists featured on our website. Our curation process involves collaborating with highly talented and renowned Jewish and Israeli artists. We specifically choose artists who have established themselves with a stellar reputation and exhibit a truly unique artistic style. This ensures that our platform showcases the very best in Jewish and Israeli artistry, offering our customers an exceptional and diverse range of creative works.
(It is important to know that we only bring to our site Jewish Israeli artisans who produce everything here in Israel by handmade work!)

Our featured artists stand out in the industry for several distinctive reasons. Firstly, each of our artists is either Jewish, Israeli, or both, which brings a deeply rooted cultural and spiritual connection to their work. Additionally, our artists boast a diverse range of styles, with each having honed their own unique artistic expression. This variety ensures that we offer a broad spectrum of artistry to cater to different tastes and preferences. Furthermore, our featured artists have earned themselves a well-renowned reputation in the art world, attesting to their exceptional skill and creativity. They conduct themselves with the utmost professionalism, which further distinguishes them in the industry.
(It is important to note that we also focus on bringing talented artists who do not know how to market themselves to the wider world and help them reveal their spectacular art to the world and help them make a living from their amazing art!)

The Israeli Center of Judaica proudly features a curated selection of Israeli and Jewish artists from across the globe. These accomplished individuals are known for their distinct and diverse artistic styles, offering a wide range of art forms. Each artist we collaborate with is highly skilled and brings a professional touch to their creations, ensuring that our customers receive exceptional and unique pieces.

Our Blog and Buying Guide Questions

Absolutely! From time to time, you might find special promotions or discounts highlighted in our blog articles. We occasionally feature exclusive offers within our blog content. Be sure to keep an eye on our blog to uncover these unique opportunities and take advantage of the special deals we occasionally showcase. It’s a great way to enhance your shopping experience and enjoy added value when exploring our curated selection of Judaica and art products.

You can browse our full and rich blog which is on our home page at the bottom of the page. In addition, you can find our blog in the footer of the site – (the most bottom section of every page on the site) on the right side in the About area. also you can view our all of our Blog Guides on this link.

You can view our comprehensive Buying Guide in the footer of the site – (the most bottom section of every page on the site) on the right side in the About section in addition to that you can view all of our Buying Guides on this link.

The Buying Guides are comprehensive resources created to assist you in making well-informed choices when selecting the perfect gift. These guides provide detailed insights, expert recommendations, and tailored advice for various occasions, guiding you through the process of choosing a meaningful and suitable gift for the intended recipient.
On the other hand, our Blog offers a platform for in-depth explorations of different aspects of Jewish culture, art, and traditions. Through the blog, we delve into the rich history of Jewish art, uncover the significance of specific holidays, and provide insights into the cultural context of various products. This content aims to provide you with a deeper understanding of Jewish heritage, offering valuable knowledge about the history, meaning, and symbolism behind different elements.

Our buying guides are meticulously crafted to assist you in selecting the ideal products. We provide unique and comprehensive guides that cater to various occasions, ensuring you find the perfect gift for every event. Our goal is to make your shopping experience easier and more enjoyable by offering expert insights and recommendations that align with the occasion and recipient. Whether it’s a special celebration, holiday, or personal milestone, our buying guides are designed to help you make thoughtful and well-informed choices.

You can choose to frequently visit our website’s blog and buying guide sections. We update these sections every week with new and engaging content, ensuring you always have fresh posts to explore. Alternatively, subscribing to our newsletter provides you with another avenue for staying informed. Through the newsletter, we’ll send you timely updates directly to your inbox whenever new articles and posts are published. This way, you can effortlessly stay up to date on our latest insights, recommendations, and informative content without the need to regularly check the website.

Our blog is updated with new content on a weekly basis, offering you a steady stream of valuable information and insights.

Our blog offers a wide range of content to deepen your understanding of Jewish culture and art. You can expect comprehensive gift guides tailored to various occasions, assisting you in selecting thoughtful presents. We delve into the nuances of different Judaica types, materials, and their cultural significance. Furthermore, we provide valuable tips on caring for and maintaining Judaica items, ensuring their longevity and beauty. Our blog also takes you on a journey through the history of Jewish art, tracing its evolution and various styles. You’ll gain insights into Jewish cultural traditions, rituals, and how they intertwine with artistic elements. Additionally, we explore Jewish holidays and the artistic components that enhance the celebrations. The blog serves as a valuable resource, catering to diverse interests within Judaica, Jewish art, culture, and traditions, providing engaging and informative content that enriches your experience.

Privacy and Security Questions

Yes, the Israeli Center of Judaica website is secure. We prioritize the safety of your personal and financial information. Our website employs industry-standard security measures to ensure a secure online shopping experience. Your privacy and security are of the utmost importance to us, and we take all necessary measures to safeguard your information while you browse, shop, and transact on our website.

Absolutely, your credit card information is treated with the highest level of security on our website. We prioritize the protection of your sensitive data and employ advanced encryption and secure payment gateways to ensure that your credit card details are kept safe. Our commitment to maintaining a secure online environment guarantees that your privacy and financial information are safeguarded during your transactions on our platform.

During the checkout process, we collect only the essential personal information needed to ensure the smooth processing of your order. This typically includes your email address, which is used to send order confirmations and updates, as well as to communicate with you regarding your purchase. Your shipping address is also necessary to ensure that your order is delivered to the correct location. Additionally, we may collect your phone number to facilitate communication, both with you and with the shipping carrier, to provide you with order delivery updates. Lastly, we collect billing information, which includes details of the payment method you use, such as credit card information or PayPal account details. We use this information solely for the purpose of processing your order and providing you with a seamless and secure shopping experience. Rest assured, we take your privacy seriously and maintain stringent security measures to protect your personal data.

Product Authenticity Questions

Our products are primarily sourced directly from the artists and craftsmen who create them, ensuring that they are authentic and of the highest quality. We have established relationships with these artists, and our close collaboration allows us to offer you unique and genuine Judaica and art products. Additionally, some products may come from authorized distributors who work directly with the artists, maintaining the authenticity and quality of the items we offer. Our commitment is to provide you with products that meet the highest standards of craftsmanship and authenticity.

To ensure the authenticity of our products, we conduct constant checks and updates, rigorously adhering to the highest quality control standards. Our team performs frequent reviews of our product listings to identify and address any potential authenticity concerns. We establish partnerships with professional collaborators, including reputable artists and artisans, who share our commitment to authenticity. Our team of experts is trained to verify the genuineness of products and promptly identify any discrepancies. By implementing these comprehensive measures, we strive to provide our customers with a secure and trustworthy shopping experience, offering only authentic and top-quality Judaica and art products.

Artist Stamps: Most of our products bear the stamp or signature of the artist who created them. This serves as a clear indicator of their authenticity and origin. Material Quality: We prioritize high-quality materials in the creation of our products. These materials, whether sterling silver, gold, gemstones, or other, are genuine and of top-notch quality. Digital Certificates: For added assurance, we can provide a digital certificate for any order above $250 at the customer’s request. This certificate further verifies the authenticity of the products you’ve purchased. Rest assured, we are committed to delivering genuine and authentic Judaica and art products to our customers, backed by the reputation of our skilled artists and craftsmen.

Product Availability Questions

The estimated manufacturing time for personalized products typically falls within a range of 10 to 20 business days. During this period, our skilled artisans and craftsmen dedicate their time and expertise to creating a product that reflects your individual style and preferences. While personalized products may take a little longer to manufacture, this additional time is well worth it to ensure the quality and attention to detail that make these items truly special.

In most cases, you’ll find that the majority of our products are readily available and listed as “in stock” on our website. This information is prominently displayed on each product’s listing, ensuring that you can easily identify whether the item you desire is currently available for purchase. However, we understand that there might be instances when you’re considering a customized product or an item with specific options or variations. In such cases, availability may vary depending on the exact specifications you choose during the ordering process. Rest assured, we make every effort to communicate the availability status of these products clearly as you make your selections. This way, you can make an informed decision about your purchase.

Yes, we frequently introduce seasonal or limited-edition products that have restricted availability. These special items are carefully curated to align with specific times of the year, such as holidays or special occasions, such as special Etrog Boxes for Sukkot. We recommend staying updated with our catalog to discover these unique offerings. However, it’s important to act promptly, as these limited-edition products tend to sell out quickly due to their exclusivity. Embracing these opportunities allows you to secure distinctive pieces that carry special significance and capture the essence of the moment.

Product Customization Questions

Absolutely, you have the option to provide us with your own unique design for a custom product. We value creativity and personalization, and we’re more than happy to collaborate with you to bring your design to life. However, it’s important to note that we do not replicate or copy other designs, as we respect intellectual property rights. Your original design will be crafted to your specifications, ensuring that the final product is one-of-a-kind and tailored to your vision.

At the Israeli Center of Judaica, we want to ensure that your customized product meets your expectations and preferences. Before we ship your customized item, we take several steps to ensure your satisfaction. We provide you with sketches and pictures of the personalized product, allowing you to preview how the final product will look. Throughout the manufacturing process, we keep you updated on the progress of your customized item, so you can see how it’s coming together and offer feedback if needed.
Our goal is to create a personalized product that you’ll cherish. If, after reviewing the visual representations and updates, you find that you’re not satisfied with how the product looks, please don’t hesitate to reach out to us.
We are committed to finding a solution that ensures your satisfaction, whether it involves adjustments to the customization or exploring other options to meet your needs. Your happiness with the final product is our priority, and we’re here to work with you to achieve that.

At the Israeli Center of Judaica, we offer various types of product customization to help you create personalized and meaningful items. These customization options include:
Personalized Kiddush cups list of customization by material:
1. Sterling Silver Kiddush cups – can be personalized with both engraving or soldering name
2. Anodized Aluminum Kiddush cups – can be personalized only by engraving.
3. Brass Kiddush cups – can be personalized with both engraving or soldering name.

Engraving: Engrave names, dates, or meaningful messages on a wide range of products, such as jewelry, Torah pointers, and more.

Soldering: Customize items like jewelry and Kiddush cups with soldered- elements like names and initials or symbols to make them unique to you or your loved ones.

Name Tag for Torah Pointer: Personalize Torah pointers with a name tag, adding a personal touch to this significant Judaic item.

Sawn Name: Create one-of-a-kind items by adding your or your recipient’s name using sawn lettering techniques.

Personalized Name Jewelry: There’s no better way to make a gift special and personal than a personalized name jewelry. Create a unique custom jewelry for your loved ones, Choose from our large collection of pendants, bracelets, rings.

Personalized Necklaces: Design personalized necklaces with names, initials, or meaningful words, allowing you to wear a piece of jewelry that holds sentimental value.

Personalized Home Signs: Customize signs with your name, address, or a special message for a unique addition to your home or gift.

When it comes to customizing our products at the Israeli Center of Judaica, we offer a certain level of personalization for free, which typically includes up to 2 words. However, if you wish to add more words or characters for a deeper level of customization, there may be an additional cost associated with it. For engraving: We provide up to 2 words of engraving for free. If you want to add more words, each additional word typically incurs a cost of $7 USD. It’s the price that costs us from the provider. Soldering costs 60$ per word from the first word If you wish to include more words or characters, there is usually an additional fee of $60 USD per word.

To determine if a product is available for customization on our website at the Israeli Center of Judaica, you can follow these guidelines: Many of our products that can be customized will have a dedicated text box or field on the product page. This box is where you can input your specific customization details, such as engraving text, font preferences, or any other relevant personalization options. Additionally, Products that are available for customization or personalization often include the word “Personalized” in their name or title. This serves as a clear indicator that you can tailor the item to your preferences. Lastly, The product description on the product page will provide details about any customization options available. It will outline what can be customized, the available choices, and any additional information related to personalization.

Customizing a product on our website at the Israeli Center of Judaica is a straightforward process. Whether you’re interested in a product that’s explicitly labeled as customizable or you have specific requests for a non-customizable item, we’re here to help you create a personalized product that suits your preferences. For customizable products, you’ll typically find a dedicated text box or field on the product page itself. This is where you can input your desired customization details. It could include special engraving text, selecting a specific font, choosing a preferred color, or any other relevant personalization options offered for that item. In the case of non-customizable products, you can still make customization requests during the checkout process. During checkout, there’s often a section or field designated for leaving special instructions or requests related to your order. Here, you can describe your customization preferences in detail.

Designing custom jewelry at the Israeli Center of Judaica typically takes between 7 to 14 business days. This timeframe allows our skilled artisans and craftsmen the necessary time to create a unique piece of jewelry tailored to your preferences and specifications. Custom jewelry is a special and personalized process, and we take great care to ensure the highest quality and attention to detail in every piece we create. The duration of 7 to 14 business days allows us to craft your custom jewelry with precision and craftsmanship, resulting in a one-of-a-kind piece that you’ll cherish.

Designing custom Judaica items at the Israeli Center of Judaica typically takes between 10 to 20 business days. This timeframe allows our skilled craftsmen and artisans the necessary time to create unique Judaica pieces tailored to your preferences and specifications.

Returns and Exchanges: Questions

You do have the option to return or exchange a gift item. However, it’s important to note that the refund process for gift returns differs slightly from standard returns. Instead of providing a refund to the payment method used for the gift purchase, we typically issue a promotional credit. This credit can be used on our website for future purchases, giving you the flexibility to choose items you prefer. You can use the promotional credit to select a different item from our extensive range of products.

When you return an item and a refund is applicable, you will typically receive the refund through the original payment method that was used for the purchase. This means that if you made the payment with a credit card, the refunded amount will be credited back to the same credit card. If you paid through PayPal, the payment will be returned to you to the PayPal account with which you paid on the website.

First, you’ll need to schedule a pickup time with DHL, and we’ll provide you with a waybill number to facilitate the return. Once the returned product reaches our facility, it will undergo a thorough inspection, which may take up to 72 hours to ensure its condition is suitable for resale. Alternatively, if you prefer to expedite the return process or if you have someone visiting Israel, they can bring the item directly to our physical store at 18 Shlomzion Hamalka St. Jerusalem, Israel for a quicker resolution. This option can be more efficient for those who have the opportunity to visit our store in person. We aim to process returns and exchanges as efficiently as possible while maintaining the quality standards of our products. Please note the return process may be a bit complicated and not profitable for both you and us, so we recommend returning products only when there’s a substantial defect and when you’re not satisfied.

If you receive an item that you’re not satisfied with, we understand that personal preferences can vary, and we are here to assist you in this situation. You have a return window of up to 21 days after receiving the item to make your decision. Before initiating the return, we recommend reviewing our return policy to ensure that the item is eligible for return based on your specific reason. It’s important to note that certain personalized or one-of-a-kind items will not have the possibility of a return them, so please refer to the policy for clarity. When returning an item for reasons other than damage or defects, such as personal preference or change of mind, you will typically be responsible for covering the shipping costs associated with the return.

Please notify us within seven days of receiving your package about the damaged item. Reporting the damage promptly is crucial for expediting the resolution process. Then, Take clear photographs of the damaged item to help us assess the extent of the damage and facilitate a swift resolution. Finally, Contact our Customer Service team using the contact information provided on our website or through the designated communication channels. Share both the notification and the photographs of the damaged item with them. Once we have the necessary information, our team will work diligently to resolve the issue.

Please contact our customer service, provide details about the incorrect item received or the missing item. This information will help us understand the situation better. Resolution: Once we have the necessary information, we will take swift action to resolve the issue. This may involve sending you the correct item if you received the wrong one or promptly shipping any missing items from your order.

The responsibility for covering the shipping costs when returning a product depends on the reason for the return. If the return is due to product damage or a defect, we will cover the shipping costs associated with the return. However, if you are returning a product for reasons other than damage or defects, such as a change of mind or preference, the customer will typically be responsible for covering the shipping costs for the return. Should you have any questions or require further clarification about shipping costs for your particular return, please do not hesitate to reach out to our customer support team.

You have a period of 21 days from the date of receiving the product to request a return or exchange. We want to ensure that you have ample time to evaluate your purchase and make any necessary decisions regarding returns or exchanges within this timeframe.

Certain items are not eligible for returns or exchanges due to their unique nature. These items include Personalized Items, such as engraved and soldering Kiddush cups, personalized Tallit clips, or Tefillin cases. These items are customized specifically for you and cannot be resold. Additionally, Original art pieces like Jewish paintings, custom-sized paintings, and sculptures are often one-of-a-kind creations and will not be eligible for returns or exchanges. These artworks are unique and cannot be replaced.

Our return policy at The Israeli Center of Judaica is designed to ensure your satisfaction with our products. However, there are some important details to note:
Shipping Costs:The costs associated with returns may vary depending on your location and the specific product. These costs are detailed in the shipping times and costs chart. It’s important to read and understand our return policy before making a purchase. If you have any questions about our return policy or need assistance with a return, please reach out to our customer support team. We are here to help and ensure that your shopping experience with us is as smooth as possible.
Restocking Fee: Gold jewelry, as well as certain home decor and Judaica items made from 925 sterling silver, may be subject to a 10% restocking fee if you choose to return them.

To initiate a return or exchange, you have multiple convenient options:
*Email adress you can send us an email with your return or exchange request to this email adress Please include essential details such as your order number and the reason for the return or exchange.
*Contact Us Section: On our website, you’ll find a “Contact Us” section that often includes a contact form. You can use this form to submit your return or exchange request, providing all the necessary information.

Shipping and Delivery Questions

It is important to note that 95% of all our shipments arrive on time, but if necessary and your shipment is delayed or did not arrive on time, additional variables must be considered such as: Jewish holidays, internet shopping holidays, the insurance situation in the State of Israel and more…
All of which can affect the shipping time and cause unexpected delays!
If you need further help, Please reach our customer service by email with order number, and we’ll do our best to find a quick and satisfying solution.

Yes, all orders above 1,000 USD guarantee free shipping rates. The benefit will be updated automatically. Occasionally, we may run discounts for shipping rates.